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General

How Long For Delivery?
For smaller items delivery is either next day or 48 hours as standard Medium items like tower towers are 2-3 working days Large items (showers, sauna and hot tubs) have a 5-7 working day turnaround although many have an express delivery option for 48 hours or even next day delivery
How does the lowest price promise work - The best service and price, there must be a catch?
Nope - there is no catch. We check our prices regularly to ensure we are the best price out there. In the unlikely event, you do find it cheaper. We'll not only match it, but we'll also beat it as a little thank you for alerting us to the price. The price must be a genuine advertised price, viewable to the public and unfortunately, we cannot match verbal agreements/offers or auctions, that's all there is to it. For more information please see our terms
What is the policy for returns?
Not happy with a product - No problem. we offer a full 14 days returns policy for non-customised orders. Simply get in touch with us for a returns reference and we'll set it in motion. Click here for more info
What does 'parts warranty' mean?
Where quoted - Many of the items on our site comes with a 'parts warranty'. If any fault occurs, we operate a no quibble warranty system where we will send any required replacement parts to you on a next day delivery service where possible, completely free of charge for a period of your warranty from the date of purchase or installation. (Please retain your original invoice number to validate this) Warranty registration with the relevant manufacturer is necessary in all cases
What warranty do I get?
Like all products from legitimate manufacturers the warranty for them is carried and covered by that manufacturer - The duration of any warranty is advised on the items page. You should in all cases check the manufacturer's page for further warranty terms as well as registering any warranty once an item has been received where applicable.
How much electricity will my item use?
To work out how much our Steam Showers, Sauna's, Whirlpool Baths or indeed any product costs to run, is a question of the amount of KW's or watts the item uses, multiplied by how long they are used and then multiply the cost per KW per hour you have on your utility bill Let's break it down a little: According to THIS WEBSITE HERE - the average cost per KW (1000 watts) is about £0.15p per hour at the time of writing So, if a steam shower, for example, is 2.8KW's, to run it on full power for 1 hour the most it could ever cost you would be £0.42p 2.8 x 0.15 = £0.42 per hour One thing to note is that in the case of a steam shower, they do not run constantly, only producing steam to 'top-up' the temperature and keep it constant once it has reached the user's desired temperature. So the actual cost is less than the above for a sauna session. (The above being the most severe possible if the shower doors were left open for example and the generator was constantly running which it does not) Now let's look at some other example items: The Vidalux 2 Person Full Spectrum Infrared Sauna is rated at 2300w (2.3kw) so given a running cost of the maximum setting of £0.35p per hour (2.3 x 0.15) The Vidalux 4 person is 2800w and has a maximum running cost of just £0.42 per hour You can apply the same calculation to any unit if you simply multiply to KW or Watts by the average cost per KW per hour The Comparison Gym membership - £40 per monthFuel costs to get to the gym and the lost travel time Cost of a pint of beer or glass of wine, your choice of branded face mask or moisturising cream........ The list is endless but the comparison of the benefits is not!! For more on the health rewards of any of our items, please visit our blog For more information see our electricty cost calculator here - https://Posh.co.uk/blog/steam-shower-sauna-and-whirpool-bath-running-costs/
Please can you tell me what is the difference between the Standard Triton Shower and the Triton Lux Metal Shower? Thank you.
The 'standard' is a white plastic 'sports shower' where are the 'luxury version' is a sleeker-looking, glossy faced shower If you change selection you can see the main image change to reflect the shower model
Do you provide installation?
We do not provide installation directly I'm afraid - We are a retailer only
Are shower cabins any good?
Shower cabins are really good for value and performance. They cut the cost of tiling and installation. They’re much easier to maintain than traditional showers and nothing is hidden behind walls or out of reach for maintenance. The glass is also easier to clean instead of scrubbing tiling
Are shower cabins easy to install?
High-quality shower cabins are really easy to install. You only need a few, common tools and DIY know-how to put them together. Then you just connect the shower to the mains. Alternatively, you could get a plumber to do that bit for you, but for the most part, it is only screws and bolts
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